Below are frequently asked questions, you may find the answer for yourself
We are doing a free VRStar membership promotion, simply like us on Facebook at https://www.facebook.com/VR-Star-Sdn-Bhd-1709941429235795/ and visit any of our retail outlets for registration.
YES. Our membership’s benefits can COLLECT points at our website and points to cash ONLY REDEEMABLE at our branches 🙂
Yes. You may contact our customer service at 06-799 8759 for back order.
No. There’re about 100,000 products in the total VRStar product range. We’ve selected only our bestseller and new arrivals products to be available online at the moment.
You can make ourchases by selecting ‘Guest Checkout’ instead of using a VRStar account. However, we have designed out website to give registered customers a faster, simpler check out process by remembering their details, as well as a bunch of other features such as full order history and order tracking, address book.
Upon successful completion of your order, we will send you an email titled Order Confirmation.
Yes. Your information and online credit card transactions are transmitted through a asecure server using the Secure Socket Layering (SSL), encryption technology. You can identify this by looking at the URL address “Https”, the “s” indicated you are in a secure area employing SSL. Your browser may also give you a message or icon that you are in a secure area.
We will send you an email when your order has been dispatched. Within this email you will receive a tracking number that allows you to follow the progress of your delivery via the carrier.